Support

The free plan includes 5 generated workouts every month, no card required. Pocket PT Pro (£12.99/mo) unlocks unlimited generations, plus long-term programming that auto-adjusts based on how your last session actually went.

No. Pocket PT runs on the SetSmith Adaptive Engine — a deterministic, rules-based system, not AI. The same logged history always produces the same, explainable programme, and it adjusts automatically based on what actually happened in your last session.

Yes. Pocket PT includes full bodyweight-only programming, so a session never has to depend on getting to a gym.

Subscriptions are billed and managed through the App Store or Google Play, depending on where you downloaded the app. Open the Subscriptions section of your App Store or Google Play account settings to change or cancel your plan. If you're having trouble, email us and we'll help directly.

Email setsmithsupport@gmail.com with your account email and we'll delete your account and associated data.

Sorry about that — email us at setsmithsupport@gmail.com with your device type, what you were doing when it happened, and a screenshot if you have one. This helps us fix it fast.

PT Pro comes with a free 30-day trial for up to 2 clients. After the trial, plans are £19.99/mo for up to 4 clients or £39.99/mo for unlimited clients.

Clients get their own view of the plan you've built for them, plus their progress and history, so they can train between sessions and you can monitor it from your side automatically.

Yes — PT Pro has live in-app chat between coach and client, so questions don't have to wait for the next session.

Class Manager is included in PT Pro for trainers running their own group classes, so you can manage class sessions alongside your one-to-one clients from the same app.

Email setsmithsupport@gmail.com and we'll get back to you directly — PT Pro is currently in closed testing, so new access is handled by request.

PT Team is priced by PT headcount, starting from £109.99/mo for up to 3 trainers, up to bespoke pricing for multi-site rollouts. See the full breakdown on the pricing page.

Yes — Forge (up to 3 PTs) is available directly as an in-app purchase, no enquiry needed. Anvil, Foundry, The Works and any custom rollout are set up directly with us — email setsmithsupport@gmail.com with your centre name and headcount to get started.

Manager accounts for Anvil, Foundry and The Works are set up after enquiry — email setsmithsupport@gmail.com with your centre name and approximate number of trainers. For Forge, purchase in-app and your manager account is created automatically.

Yes — the manager dashboard shows every trainer, every client and live stats on sessions and plans across the whole team.

You choose your own free content, rather than us picking it for you: any 5 sessions across the whole library, and any 2 ambient sounds per section, kept free forever. Every chakra's own education page is always free, with no limit. Premium (£3.99/mo or £29.99/yr) unlocks everything else, plus offline downloads and full guided Journeys.

No. It's a transparent, rule-based score built from your own quiz answers, how recently you've engaged with that chakra, and whether doing so has tended to align with an improved mood — no AI or black-box model is involved, and you can always tap "Why?" to see the real reasoning behind your score.

Yes, any time, from Home or your Profile. Retaking it updates your Balance Score baseline for every chakra.

Subscriptions are billed and managed through the App Store or Google Play, depending on where you downloaded the app. Open the Subscriptions section of your App Store or Google Play account settings to change or cancel your plan. If you're having trouble, email us and we'll help directly.

Email setsmithsupport@gmail.com with your account email and we'll delete your account and associated data.

Sorry about that — email us at setsmithsupport@gmail.com with your device type, what you were doing when it happened, and a screenshot if you have one. This helps us fix it fast.